Changing a culture’s inner core
No vision, value, or mission statement, no strategy or structure—no matter how well designed or how well articulated—can be so clear as to specify in advance everything people should do. … To change the inner core of a culture, leaders must also work together to transform culturally symbolic relationships—those relationships people watch to figure out how to interpret events and take action with others. Read more…
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The relationship paradox
Although the inner workings of any relationship can be very hard to see, their effects are so powerful no one can avoid them. … Everyone can feel the effects of these all-too-common patterns, but it is much harder to grasp and harder still to alter their inner workings. Why is this? Read more…
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Leading, managing, and changing organizations—an integrated approach
Organizations are so complex that you always run the risk as a leader of overemphasizing some things while overlooking others, or doing something in one area that adversely affects something in another…. Though brief, the following overview outlines how four different aspects of organizational life interact.